Data Deletion

Last updated: 16 August 2026

Your right to be deleted

ClientSnap is a product of Brands Downtown LLC. If you have shared personal information with us — for example by booking a demo, chatting with our website assistant, or leaving your details on our networking card — you can ask us to delete it, and we will.

How to request deletion

1

Email us at sales@clientsnap.ai from the email address you used with us.

2

Use the subject line “Delete my data” and include the name, email or phone/WhatsApp number you gave us, so we can find your record.

3

We verify the request comes from you, delete your data, and email you a confirmation — within 30 days, usually much sooner.

Email a deletion request →

What we delete

On a verified request we permanently remove the personal information we hold about you, including:

We may keep a minimal record where the law requires it (for example a basic invoice for tax), but nothing more than that.

If you’re a customer of a restaurant that uses ClientSnap

When a restaurant uses ClientSnap to take orders or message its customers, that restaurant owns and controls its customer list — we only process that data on the restaurant’s behalf. Ask the restaurant directly to delete your data, or email us at sales@clientsnap.ai and we will pass your request to the restaurant and help action it.

Contact

Brands Downtown LLC (ClientSnap) — sales@clientsnap.ai

See also our Privacy Policy.