Win-back & retention

Bring lapsed regulars back —
automatically.

It costs far less to bring a past customer back than to win a new one. ClientSnap spots who’s slipping away and nudges them with their favourite dish — then proves the revenue it recovered.

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Smart targeting

Reaches the right person, with the right dish.

ClientSnap watches for regulars who’ve gone quiet — by last-order date and favourite item — and reaches out on WhatsApp with an offer built around what they actually love.

  • ✓Targets by last-order date & favourite item
  • ✓Personalised to each customer, not a blast
  • ✓Runs daily, completely hands-off
Omar · usual Goat Karahi · last seen 21 days ago candidate
“Miss you, Omar! Your Goat Karahi is −20% today only 🍢”
Ordered in 3 days→+$34 recovered
Measured, not guessed

Every recovered dollar, attributed.

Any order placed within 14 days of a win-back message is credited as recovered revenue on your dashboard — so the money story is a number, not a hope.

  • ✓Recovered revenue attributed automatically
  • ✓See win-back ROI on the owner dashboard
  • ✓Builds on the customer list you already own
Recovered
$1,240
▲ this month
Win-backs sent
86
daily, auto
Came back
31%
within 14 days
Cost
0%
app commission
More solutions
AI phone orderingWhatsApp orderingReviews & reputationReservationsOnline & QR orderingPaymentsLoyalty & rewards

Find out who you could win back this week.

In the demo we’ll show the win-back flow and the recovered-revenue number on the owner dashboard.

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